Booking 360 General User Agreement
(“Terms of Use”)
Definitions and Interpretations
“Business Day” means any day (excluding Saturday, Sunday, and any public holidays gazetted by the Holidays Act 1951) on which Booking 360 operates for business.
“Booking 360” means Booking 360 Sdn Bhd (Co. No. 202001026521(1382841-K)) with its registered business address at No. 2-B, Jalan 51/225, Seksyen 51A, 46100, Petaling Jaya, Selangor Darul Ehsan, Malaysia.
“Sporting Venue” means the physical location where sporting activities may be carried out provided by Booking 360.
“Playtime” means the timing chosen by you to perform sporting activities in the Sporting Venue.
“User Account” means the account created by us with the information provided by you to use and access the Services (as defined below).
Any references to “we”, “our”, and “us” shall mean Booking 360 and used interchangeably hereafter. Any reference to “you” shall mean you in the capacity as a user of our Platform.
1. Recitals
a) Booking 360 is an online platform that primarily provides for the booking and reservation of Sporting Venue, provision of the Sporting Venue for sports activities, and other related solutions/services to the general public (hereinafter known as “Services”).
b) Booking 360 may choose to operate locally or internationally and we may make such Services available via our websites, mobile applications, and/or other platforms (hereinafter known as “Platforms”). By accessing and using any of our Platforms, you agree to be bound by this Terms of Use. We may include additional policies and other terms of use from time to time in addition to this Terms of Use and we will endeavor to notify you of any additional policies or terms of use that we choose to implement in the manner in Clause 1(c) below. These additional policies and/or terms of use shall be incorporated by reference in this Terms of Use.
c) We may make changes/amendments to the Terms of Use periodically and you are advised to check the Terms of Use every time you intend to use the Services to see if there are any changes to it. If there are any significant or material changes to the operation of our Platforms, we will use reasonable efforts to notify you of those changes (e.g. including but not limited to publishing it on our website or mobile application or via a mobile application update). Any changes/amendments will be effective immediately unless otherwise stated. In the event you disagree with any of the changes made to the Terms of Use, you must immediately stop accessing or using any of our Platforms. Any continuous usage of our Platform will be deemed acceptance of the changes/amendments.
2. Capacity and Your Account
a) To access or use the Services, you must be aged 18 and above in Malaysia or have had attained an age of majority in a jurisdiction where you are from to enter into legally binding contracts. If you are below the age of 18, you shall ensure that a legal guardian has agreed to this Terms of Use on your behalf and shall remain responsible for your actions under this Terms of Use. In the event the use of the Services requires you to register for a User Account with Booking 360, we may request for necessary information (i.e. name, email, contact number, gender, proof of age etc.) for the setting up of your User Account. You acknowledge and agree that all information provided by you to us are based on reasonable assumptions and statements that the information is true, accurate, and not misleading.
b) You further acknowledge that we will rely on this information provided by you and that any false, inaccurate, fraudulent, fictitious, and/or misleading information may cause damages or losses to us. You agree to indemnify and hold harmless Booking 360, our employees, directors, contractors, sub-contractors, agents, affiliate companies, subsidiaries, and any other third parties facilitating the use of our Platforms against all claims for the said inaccurate, fraudulent, fictitious, and/or misleading information.
c) In the event any of the information provided by you changes or require amendments, you shall immediately notify Booking 360 via the Booking 360 Customer Care email below. We will use reasonable efforts to update your information as soon as possible.
d) You are solely responsible for maintaining the confidentiality in your User Account including any username and password (your mobile number being construed and deemed as your username herein) given to you (if any, through default or “do-not-reply” email addresses, during first time registration of your User Account) or thereafter changed by you at any time.
e) You agree to notify Booking 360 if you discover any unauthorized access into your User Account, and/or otherwise breach of security of your User Account through the Booking 360 Customer Care details below. We will investigate the unauthorized access and/or breach of security of your User Account and conduct an investigation within thirty (30) Business Days of your notification to us. During this period, we may require you to furnish us with documents, identification and evidence proving the unauthorized access and/or breach of security of your User Account or proving that your User Account belongs to you. We may also suspend or limit your access to certain features of your User Account during our investigation. After our investigation is complete, we may reinstate your User Account or choose to terminate it. You agree that the findings of our investigation are final and binding. We may or may not communicate an explanation to you regarding our decision.
f) You agree that your User Account is non-transferable and non-assignable to another party.
g) You shall ensure that your User Account stays active by performing a successful reservation, as detailed further in Clause 5 below (hereinafter known as “Active Status”) for a minimum period of one (1) year from the date of the creation of your User Account or from the date of your last Active Status. Alternatively, you may choose to cancel your User Account by providing us notice via the Booking 360 Customer Care details below. We will use reasonable efforts to cancel your User Account as soon as possible.
h) You acknowledge and agree that in the event you fail to maintain the Active Status above mentioned on your User Account or cancel your User Account, we will have sole discretion to terminate your membership with no obligation of reinstatement on our part. Additionally, you agree that all benefits, points, rebates, and/or otherwise goodwill provided by us, if any, to you shall be forthwith cancelled and revoked. You may choose to create a new User Account should you be desirous to engage the Services at a later time.
3. Privacy
a) We may collect, store, use, and retain certain information from you as described in the Booking 360 Privacy Policy through the use or access of the Services. For more information, you are advised to read, understand, and acknowledge the Booking 360 Privacy Policy which is incorporated by reference herein.
4. Fees and Charges
a) You agree that in consideration of the Services provided by us, you shall pay the fees as displayed in http://thebooking360.com/rates in the Platform, exclusive of any service tax (hereinafter known as “Service Fees”). You shall pay the Service Fees in the manner as described below;
i) full payment for the Service Fees immediately upon a successful reservation of the Sporting Venue prior to Playtime.
However, in the event that you obtain and possess any of our promotional codes, which may be made available to you from time to time subject to our discretion, you shall pay the Service Fees (which may or may not include discounted Service Fees) in the manner as described below;
ii) full payment for the Service Fees immediately upon a successful reservation of the Sporting Venue prior to Playtime; or
iii) deposit of fifty percent (50%) of the total Service Fees payable upon a successful reservation of the Sporting Venue and the remainder fifty (50%) payable upon arrival at the Sporting Venue prior to the reserved Playtime.
b) You agree that in the event that there is any payment made whatsoever, you shall pay an administrative fee of Malaysian Ringgit One (1) to us in addition to the Service Fees mentioned above.
c) You shall pay all Service Fees the payment methods made available by our appointed third-party payment gateway provider. You shall follow the step-by-step process as directed by our appointed payment gateway provider for any and all payments made.
5. Reservation and Booking of the Sporting Venue
Individual Reservations/Bookings
a) We will display Sporting Venue(s) on our Platforms that you may choose to reserve. You acknowledge and agree that we make reasonable efforts in ensuring that all information about the Sporting Venue(s) is up to date, true, and correct. You also acknowledge that the above warranty is subject to limitations in general software and server defects, errors, and bugs (hereinafter known as “Defects”) and agree that the Platforms can never be wholly free from Defects.
b) You shall select your desired Sporting Venue and Playtime in accordance to the details published in the Platforms. In the event that the chosen Sporting Venue and Playtime that is made available to you, you shall perform payment of the Service Fees in accordance to Clause 4 above.
c) However, in the event that the desired Sporting Venue and/or Playtime is not available, we will display that the Sporting Venue and/or Playtime is ‘fully booked’. You may register on a waitlist and we will notify you should the desired Sporting Venue and/or Playtime is made available. Upon our notification to you that the desired Sporting Venue and/or Playtime is made available, you shall perform payment of the Service Fees in accordance to Clause 4 above within one (1) hour from our notification to you. We shall make available the desired Sporting Venue and/or Playtime to other users in the event that you fail to perform your payment obligations as per the preceding sentence.
d) You further acknowledge that the payment of the Service Fees is facilitated through a third-party payment gateway. We rely solely on the availability of service from the third-party payment gateway and will be communicated by the third-party payment gateway when there is any Downtime (as defined below) in making payments. We will use reasonable efforts in notifying you of this Downtime and any attempts to make payments during this period will be unsuccessful. In the event the Downtime results from banking institutions, your credit/debit card issuer, e-wallet service providers, and/or other payment method issuers (hereinafter collectively known as “Financial Institutions”), you acknowledge that we may not receive any notification from the Financial Institutions.
e) Upon successful payment of the Service Fees, you will receive details of reservation including but not limited to the booking identification number for your chosen Sporting Venue, details of your chosen Sporting Venue, Playtime, and Service Fees paid and due to be paid via the email address provided by you during registration of your User Account or through your User Account (“Booking Details”). You are advised to immediately verify the Booking Details upon receipt. In the event that there are discrepancies in the Booking Details, please contact Booking 360 Customer Care for rectification. We will deem all Booking Details as delivered and verified by you within twelve (12) hours upon successfully made payments of the Service Fees (whether full or partial) and shall not be responsible for any errors after verification has been made by you (whether expressed or deemed).
Bulk Reservations/Bookings
f) In the event that you are desirous to make weekly reservations of the Sporting Venue(s) (hereinafter known as “block booking”), you are required to contact our Booking 360 Customer Care.
g) In the event that we are agreeable to allow you to perform Block Booking, you agree that you are committed and bound by a one (1) year term from the date of confirmation of your block booking arrangement and shall not purport to terminate this commitment. We shall confirm the details of your block booking arrangement via the email address provided by you during the registration of your User Account.
h) You shall make payment for the Service Fees in the manner as described in Clause 4 above.
i) You agree that Clause 5(d) and 5(e) above shall apply to your Block Booking arrangement. Notwithstanding Clause 5(e) above, you may also receive the Booking Details through SMS to your mobile phone number provided by you during the registration of your User Account.
j) You agree that we may limit the amount of Sporting Venue(s) you may reserve from a single User Account at any one time.
k) In the event we make it available to you the Services outside of Malaysia, you agree that the transactions may be displayed and charged in the official currency of the country you perform the payment transactions in or converted to Ringgit Malaysia and the foreign exchange rate shall be determined at our sole discretion.
6. Cancellation, Refunds, Disputed and Unauthorized Transactions
a) You may cancel your reservation at any time after you have successfully reserved a Sporting Venue and Playtime (hereinafter known as “Cancellation”) through the “Cancel” button accessible in your User Account. However, we encourage that you reschedule your reservation and may prompt you to reschedule the said reservation subject to Clause 7 below. In the event of Cancellation, you agree to be subject to the terms below stated;
i) If you have paid a deposit of the Service Fees in accordance to Clause 4(a)(iii) above, we will forfeit the entire amount of the deposit paid should your request for cancellation be made within forty-eight (48) hours of your Playtime.
ii) If you have paid a deposit of the Service Fees in accordance to Clause 4(a)(iii) above, we will refund to you the deposit amount paid in accordance to Clause 6(b) below should your request for cancellation be made before forty-eight (48) hours of your Playtime.
In the event you have made full payment of the Service Fees, you further agree to the terms below stated;
iii) that we will forfeit the entire amount of the Service Fees paid should your request for cancellation be made within forty-eight (48) hours of your Playtime.
iv) that we will refund to you the Service Fees paid in accordance to Clause 6(b) below should your request for cancellation be made before forty-eight (48) hours of your Playtime.
You further agree that any forfeiture of payments under this Terms of Use is agreed between the parties as reasonable and proportionate liquidated ascertained damages.
b) Any refunds of the Service Fee stated in Clause 6(a) above shall be processed by us within fourteen (14) Business Days and deposited in a bank account notified by you. We will notify you of your cancellation request via the mobile number provided by you to us during the registration of the User Account.
c) You must actively and frequently check the records and history of your transactions which will
be displayed in your User Account or any evidence of transactions which has been sent to your designated email address for the reservation(s) of the Sporting Venue. In the event, that you discover any error or discrepancy in your User Account or evidence of transactions, you must contact us within seven (7) days from the date of the disputed transaction, failing which you shall be deemed to have accepted the accuracy of your transactions.
d) We will conduct an investigation from the date of your notification to us and contact and cooperate with the third-party payment gateway mentioned in Clause 5(d) to investigate the disputed transaction. We may require you to furnish further documentation, proof, and evidence relating to your disputed transactions to facilitate the investigation proving the legitimacy of the transaction. You agree that we may hold up any payments received by you for up to one hundred and eighty (180) days unless otherwise directed by any regulatory authorities.
e) In the event, that it is revealed in the course of our investigation that the disputed transaction was indeed made in error by us, we will refund the disputed sum as soon as possible. In the event, that the disputed transaction is a legitimate but mistaken or unauthorized transaction including but not limited to disclosure of your username and password for your User Account or non-permission of authorization of anyone you know or is related to, that has made a payment of the Service Fees without your knowledge, we will not refund the payments to you. In the event, that the disputed transaction was due to reasons not attributable to you, we will endeavor to refund the payments due to you within fourteen (14) Business Days from the date we discover of the said disputed transaction.
7. Rescheduling of Reservations/Bookings
a) You may choose to reschedule your reservation for the Sporting Venue and/or Playtime after an initial successful reservation has been made by selecting the “Reschedule” button accessible in your User Account provided always that any rescheduling of your reservation is not within twenty-four (24) hours prior to any Playtime. You shall select the alternate Sporting Venue and/or Playtime and be subject to terms stated in Clause 5 above.
b) In the event that you reschedule your reservation before twenty-four (24) hours for an alternate Sporting Venue and/or Playtime for the same day in which your initial reservation was made, you agree further to be bound by the terms below stated.
i) If you reschedule your Playtime from a Non-Peak Hour (as further defined in https://thebooking360.com/rates) to a Peak Hours (as further defined in https://thebooking360.com/rates), you shall pay any differential amounts in the manner as described in Clause 4 above. Differential amounts may include but is not limited to difference in pricing due to categorization of Peaks and/or Non-Peak Hours and/or adjustments to the number of hours due to commitments in Non-Peak Hours and Peak Hours (wherein we may impose a committed number of hours in a Peak Hour Playtime).
ii) If you reschedule your Playtime from a Non-Peak Hour to a Non-Peak Hour or Peak Hour to a Peak Hour, there shall be no additional charges payable by you.
c) In the event that you reschedule your reservation before twenty-four (24) hours for an alternate Sporting Venue and/or Playtime for an alternate day in which your initial reservation was made, additional charges will be applicable to you in the manner as stated in Clause 7(b)(i) above.
d) You acknowledge and agree that we may reschedule your reservation for the Sporting Venue and/or Playtime due to the following reasons;
i) Governmental and/or local authority directions, guidelines, rules and/or regulations; or
ii) Natural disasters and/or inclement weather including but not limited to any Force Majeure Events (as defined below); or
iii) Any form of maintenance, upgrading, and/or reparation works carried out by us; or
iv) Any other reasons at our sole discretion.
e) In the event that we reschedule your reservation for the Sporting Venue and/or Playtime, you are entitled to reject the said reservation and perform a further rescheduling of one (1) time of your choosing in the manner prescribed in Clause 7(a) above. In the event that the chosen alternate Sporting Venue and/or Playtime is available to you, we will send a SMS confirming the confirmed rescheduled Sporting Venue and/or Playtime.
8. Warranties and Representations
a) By accessing or using the Services, Platforms, and/or User Account you hereby warrant, agree and undertake as follows; -
i) that the information provided by you upon the registration of your User Account is true, up to date, and accurate; and
ii) that you shall not fraudulently register or use your User Account for immoral/illegal purposes in any manner whatsoever; and
iii) that you will not violate the terms and conditions in this Terms of Use and/or any terms and conditions, policies, guidelines, and/or regulations incorporated by reference herein in this Terms of Use that Booking 360 may designate and notify to you from time to time; and
iv) that you will comply with all applicable laws, by-laws, rules, regulations, policies, notices, instructions, orders, and/or directives from the relevant authorities or any notices, instructions, and/or directives given by Booking 360 in connection with your User Account; and
v) that you will not represent, use, and/or facilitate any of our Platforms for any illegal, immoral, or fraudulent purposes including but not limited to money laundering/terrorism financing activities, infringing third-party intellectual property rights, pyramid schemes, gambling or betting activities, etc; and
vi) that you will not launch any form of distributed denial of service (DDOS), malware, and/or ransomware attack, tamper with our source code and/or object code, hack our hardware/software or systems, introduce bugs, robots, spiders, viruses, and Trojan horses, infiltrate our computer programming routines, and including but not limited detrimentally affect, intercept, or interfere with our system, data centers, and servers; and
vii) that you will safeguard and protect the confidentiality of your username and password that you are assigned to during the registration of your User Account and with reasonable diligence, not to disclose the said username and password to any third parties; and
viii) that you will not infringe Booking 360’s intellectual property rights as stated under Clause 13 when using and/or accessing your User Account and/or our Platforms; and
ix) that you will use best efforts to check and verify the successful reservation(s) of the Sporting Venue and/or Playtime to ensure it corresponds to the chosen Sporting Venue and/or Playtime made during the reservation process; and
x) that you shall not hold Booking 360 liable for any unauthorized access to your User Account due to your loss or disclosure of your username or password to third parties; and
xi) that you will not reproduce, distribute, create derivative forms, reverse engineer, sell or re-sell the contents in our Platforms without the express permission of Booking 360; and
xii) that you acknowledge that no implied conditions and warranties are incorporated in this Terms of Use, other than conditions or warranties implied by statute which cannot be excluded by private agreement.
8. Indemnification
a) You shall defend, hold us harmless, and indemnify us against any and all liabilities, losses, fees, damages, costs, penalties, and expenses (legal or otherwise including all costs on a solicitor and client basis) which we, our subsidiaries, directors, employees and/or agents may incur due to including but not limited to non-compliance and enforcement of our rights (whether at common law, equity and/or through contract) of the provisions of this Terms of Use, additional policies and/or terms of use that we may impose from time to time, and regulatory sanctions or penalties if the reason for the said sanctions or penalties was caused by you.
9. Termination, Suspension and Limit of Access to your User Account
a) Without prejudice to the above, Booking 360 reserves the right to terminate, suspend and/or limit access to your User Account with immediate effect if:
i) you have breached the provisions of this Terms of Use, additional policies and/or other terms of use; or
ii) Booking 360 suspects that you have indulged, facilitated, aided, abetted or participated in any criminal, fraudulent, illegal, and/or immoral activity; or
iii) you engage in any activity that Booking 360 deems to be prejudicial to its interests; or
iv) you breach or fail to comply with any applicable laws, by-laws, rules, regulations, policies, notices, instructions, orders, and/or directives from the relevant authorities or any notices, instructions, and/or directives given by Booking 360 in connection with your User Account; or
vi) you have provided incomplete, inaccurate, and/or misleading information to us during the registration of your User Account, or during any request by us for documents, identification, and/or evidence for any investigation conducted by us.
b) Notwithstanding Clause 9(a) above, in the event that you fail to perform your undertaking in sub-clause 9(a)(iv) for specific promotions advertised by us, we may serve you with warning notices advising you not to do the same. You acknowledge that failure by you to abide by the warning notices for a maximum of three (3) times shall enable us to terminate any benefits, points, rebates, and/or otherwise goodwill provided by us without further notice to you.
10. Change of Control
a) If Booking 360 decides to enter into any joint venture, merger, acquisition, and/or takeover (whether wholly or partly) with another business entity (hereinafter known as a “Change Event”) , by continuing to use the Services and/or Platforms, you hereby irrevocably and unconditionally assign and transfer that all of your rights, obligations, interest, and/or liabilities under this Terms of Use, additional policies and/or terms of use to the target business entity, our new business partners/owners, or any third party in connection with the said joint venture, merger, acquisition, and/or takeover.
b) In the event of a Change Event, you consent that all information provided during the registration process of your User Account and any information provided pursuant to Booking 360 Privacy Policy shall be transferred to the target business entity, our new business partners/owners, or any third party in connection with the said joint venture, merger, acquisition, and/or takeover for the same purposes in which we collected your information.
11. Platforms Accessibility
a) You acknowledge that our Platforms is monitored and tested regularly by internal and third-party consultants to ensure that you have a good experience using and accessing our Services. These consultants may from time to time improve our Platforms to ensure upgrades, updates, or discovery of new solutions. Furthermore, you also acknowledge that our Platforms may undergo downtime, delay, limitations, and/or otherwise an inability to use our Platforms which could be a result of the actions/omissions of third-party service providers, inherent use of internet and electronic communication devices, malfunction of electrical devices, and other reasons similarly beyond our control. (hereinafter collectively known as “Downtime”)
b) You agree that during or after any Downtime, you will not hold Booking 360 liable for any losses, claims, damages, liabilities, and/or costs that you may incur whether directly or indirectly, as a result of your inability to use our Platforms, whether advised to the possibility of such losses, claims, damages, liabilities, and/or costs. Further, we do not promise the existence of any service level of any sort to you.
12. Limitation of Liability and Disclaimer of Warranties
a) Notwithstanding anywhere in this Terms of Use, additional policies and/or terms of use, Booking 360, its directors, officers, affiliates, employees, agents, third party service providers (including but not limited to the third-party payment gateway mentioned in Clause 5(d)) shall not be liable for:
i) any loss of income, business, goodwill or profits arising from this Terms of Use or use of our Platforms; and
ii) any unauthorized access to or alteration, theft, or destruction of your User Account including disclosure or your username and/or password, fraud, forgery, and/or damage to character and reputation in relation to your User Account; and
iii) the consequences of arising out of Clause 11; and
iv) any loss or damage which was not caused by our breach of this Terms of Use or breach of legal duty of care, whether or not foreseeable and contemplated by the parties, or advised to the possibility of such; and
v) any loss or damage arising out of the termination, suspension, and/or limit of access to your User Account as stated in Clause 9; and
vi) any delay and/or inability on our part to provide this service due to unforeseen circumstances outside our control including but not limited to electronic failure, mechanical system failure, corruption or loss of data, data processing failure, Act of God, browser defects, telecommunication defects or virus attack, government shutdown, declaration of emergency, war, acts of terrorism, and riots (hereinafter known as “Force Majeure Events”); and
vii) any loss or damage due to inaccuracies or incompleteness of information and/or non-compliance of instructions directed to you; and
viii) any malicious code, virus, or software obtained by you using our Platforms or tools or third-party social media websites that lead/link to your usage or entry to our Platforms.
b) Booking 360 shall use reasonable commercial endeavors to ensure the smooth running of our Platforms. You agree that our Platforms are provided on an “As Is” and “As Available” basis up to reasonable market standards.
13. Intellectual Property Rights
a) Booking 360 reserves all its intellectual property rights including but not limited to patents, trademarks, copyrights, designs, and logos (registered or unregistered) and in no event, transfers or assigns its intellectual property rights to you through the use of our Platforms or by using or accessing the Services.
b) By using our Platforms, we grant you a non-exclusive, royalty free, limited, non-transferable and revocable license (without the right to sub-license) to use our Platforms pursuant to this Terms of Use. You shall use the Platforms in a personal capacity and not for commercial purposes.
14. Waiver and Severability
a) You agree that any acquiescence, delay, failure, continuous or otherwise, to exercise any rights, privileges, remedies, claims, benefits, and/or authority to any provisions in these Terms of Use, additional policies and/or terms of use does not constitute any form of waiver of any such rights, privileges, remedies, claims, benefits and/or authority. Any waiver or failure to enforce any provisions of this Terms of Use, additional policies, and/or terms of use on any occasion will not be deemed a waiver for the next occasion, however similar.
b) In the event that any provision of this Terms of Use, additional policies, and/or terms of use is held to be invalid due to legal requirements, the said provision shall be void and struck off from this Terms of Use, additional policies, and/or terms of use, and the remaining provisions of this Terms of Use, additional policies, and/or terms of use shall subsist as valid and enforceable. You agree that Booking 360 may use efforts to adapt or convert the void/struck off provision to be valid according to its own closest interpretation.
15. Governing Law and Jurisdiction
a) This Terms of Use, additional policies, and/or terms of use is governed by the laws of Malaysia. You irrevocably consent to the exclusive jurisdiction of the courts of Malaysia for purposes of any legal action arising out of or related to this Terms of Use, additional policies, and/or terms of use.
16. Assignment
a) Booking 360 may transfer all or part of this Terms of Use, additional policies, and/or terms of use without such transfer being considered a change to this Terms of Use, additional policies, and/or terms of use by giving notice to you. The company or other entity to whom we transfer this Terms of Use, additional policies, and/or terms of use will have the same rights and obligations as we did before the transfer and we will ensure that it agrees in writing to be bound by the terms and conditions of this Terms of Use so that you right under this Terms of Use are not detrimentally affected.
17. Entire Agreement; Construction
a) All correspondence entered under this Terms of Use will be in the English language. This Terms of Use, additional policies, and terms of use is the complete and exclusive statement of your rights and obligations and supersedes all prior proposals and all other agreements.
18. Notices and Communication
a) Any specific documents or legal notices relating to dispute/court proceedings against you that may be commenced by Booking 360 may be sent and shall be deemed served by leaving it at any addresses you disclose to us at any point of time, posting it, dispatching it by facsimile transmission, electronic mail, registered post, AR registered post, or through any internet means you disclose to us. Any such notice, demand, or document shall be effected and deemed received by you:
i) when it was left at the address you disclose to us, on the day immediately following the date of dispatch, if by post or;
ii) immediately on dispatch if sent by facsimile transmission, electronic mail or through the internet.
19. Booking 360 Customer Care
Address: No 2-B Jalan 51/225 Seksyen 51A 46100 Petaling Jaya Selangor Malaysia
Telephone No.: 010-2052319
Email Address: hello@thebooking360.com